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Customer Update / お客様へのお知らせ

Posted on 13th March 2020 in Uncategorized
Update on Coronavirus: How Nijiya Market is caring for our employees and our customers.

To Our Valued Customers:

As the coronavirus COVID-19 affects our communities, our work as your neighborhood grocery store continues. We are vigilant; heeding all federal, state and local health advisories; and where it makes sense, adjusting efforts to safeguard the health and safety of our employees and customers. To date, we have taken the following precautionary measures:

Updated Store Hours: We have updated our store hours to increase the time to restock and clean our stores. We thank you for your understanding.

Social Distancing: We ask all our customers to observe and practice social distancing by maintaining at least six-foot from other patrons. We apologize for the inconvenience and thank you for your understanding.

Continued Communication: We are closely monitoring the situation, and regularly providing all of our stores and employees with the most up-to-date safety guidance, as recommended by the CDC and other health officials.

Offering Time off to Employees: Employees have been asked to exercise increased precautions to safeguard their health and the health of their community, including staying home if they have any symptoms of illness or do not feel well.

Prioritizing Good Hygiene Practices: We are providing continuous reminders about good hygiene practices and supporting our employees with necessary resources. For instance, ensuring every cashier at the registers has the opportunity to regularly wash their hands.

Increasing Routine Cleaning: In line with our longstanding commitment to provide a safe and clean shopping environment, stores have increased the frequency of cleanings, paying close attention to high touch areas such as restrooms, register areas, shopping carts and baskets.

Suspending Sampling in Store: As this situation has evolved, we have taken increased precautions related to our food and beverage sampling in stores, including our decision to stop the practice until further notice.

There is nothing more important to us than the health and safety of our customers and Employees. We will continue to provide information about what steps we are taking to address this rapidly evolving situation.

Nijiya Market

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